Our Team

Meet our team of caring, compassionate professionals, dedicated to providing you and your family the best in-home care and support for your individual needs and preferences.

Sarah McAviney

Franchise Owner & Director

Sarah commenced working full time for Home Instead in 2014 after 20 years’ experience in managerial roles in the fashion industry.  In more recent times she is proud mother to Amber and Amelie and taking a little time out of Home Instead while on maternity leave.  After watching her husband Michael in the business for some time and after some personal experience with Dementia in her family she became increasingly interested in joining the business and ensuring clients in the community has the very best care options, providing flexibility and choice.  Sarah is passionate about clients getting the best possible service available and regularly deals with community in a collaborative way to ensure clients are getting a complete package of care. 

Virginia Hughes

Care Services Manager

Virginia joined the team in August 2014 with over 20 years of Management experience.  From her own words, "I am passionate about excellence in service and understanding your client - it is what will make a business stand out.  I have a corporate business background with previous roles in Sales Management, Merchandising, Business Management and Conferences and Events working in the retail industry and for a direct selling publishing house".

Virginia's role is in essence building and maintaining relationships within the Aged Care network and the community and creating visibility of Home Instead in the Sutherland Shire and Eastern Suburbs of Sydney.  Virgina attends Industry meetings with other service providers which keeps our business and ultimately our clients better informed whilst also developing opportunities and events to support community initiatives such as the successful Art competition held for Seniors week.

Having spent many years raising my own family and caring for elderly parents I understand the demands on families these days and the joy and satisfaction of supporting elderly parents to stay in their home.  I am learning every day the privilege of working in an industry such as aged care and am incredibly grateful for the opportunity to work with caregivers and staff to support our clients and seniors in the community and to grow and promote this worthwhile business.

Tanya Ward

Client Services Manager

Tanya joined our team in July 2015 bringing her varied experience in communication and project management roles. As the Knowledge Translation Coordinator with the Dementia Collaborative Research Centre's, for example, her role was to work with varying  stakeholder groups, from researchers, to dementia groups, to carers in the home to find ways to translate research findings in Dementia into practical information and application that could assist people in their everyday lives.

Having been a carer in her own family, Tanya is mindful of the need to have patience and understanding in supporting people through an often challenging time of change in their life.  She understands the importance of finding ways to help individuals have as much independence as possible in their daily life, retaining a sense of normalcy and dignity.  She also understands the unique, rewarding but also challenging role of our CAREGivers and enjoys supporting them to make a difference, not only to the lives of our clients and their families but also to their own.

Lynne Daly

Recruitment & Training Coordinator

Lynne started at Home Instead as a CAREGiver and we soon realised she had great potential in the office as she had great communication skills and past experience.  Lynne has had many years’ experience working in the high flying world of banking and stock broking.  Lynne was interested in care giving as it was such a change from previous jobs she had worked and has not turned back.  Lynne loves working for families to create solutions and ensuring our clients have best possible caregivers. Lynne finds it very rewarding when she recruits new CAREGivers to the team and sees their excitement as they realise that this is exactly what they have been looking for in their lives. 

Donna Low

Care Coordinator – Team Leader

Donna joined Home Instead Senior Care in 2012. Prior to working at Home Instead Donna worked 25 years for Qantas and embarked on many challenging tasks and roles during that time.  A large part of Donna's experience was working in and managing teams from freight to customer service.  Futher during her time at Qantas Donna became proficient in Japanese which has proven to be a valuable tool in our business.  

On top of scheduling our CAREGivers and their rosters, Donna organises Caregiver meetings and the runs the day to day needs of the office.

She also chairs our Safety Committee and is dedicated to ensure Safety in the work place at Home Instead Senior Care.

"I love working with all the wonderful CAREGivers and providing support for them, our clients and the office staff".

Peggy Pemberton

Bookkeeping & Accounts Assistant

Peggy joined the company in August 2015 and works part time.  She has been in the accounting industry as office manager and bookkeeper since 2003.  I love working with everyone in Home Instead.  The team in the office and all the CAREGivers are really friendly and lovely people.

Priscilla Ryan

Staff Coordinator

Priscilla first started working in the aged care industry in 2003 when she moved from Brazil to England. A few months after arriving in London she was offered a job as a live-in carer. She had never considered working as a caregiver but reflects that it felt natural to her from day one. She met her husband while living in England and in 2006 they decided to move to Australia. She continued to work in aged care in Australia and in 2009 joined our team. She had a break for a few years to have her two children and says she was very happy to re-join us in 2016 as she thinks this is a great environment to work in.

Rebecca Mair

Recruitment & Training Officer

Bec joined the team April 2016. She previously worked for the Sax Institute, where she was involved with the 45 and Up Study – Surveys into Healthy Ageing. She has personal experience of caregiving through supporting family members living with Parkinson’s Disease. Through this experience of witnessing the challenges faced by the person with Dementia as well as their family she has a great empathy for our clients and out families and also a good understanding of the assistance they require. Bec spent many years involved in the airline industry in customer service with Group Sales reservations. She says that working for Home Instead feels more like a family unit where everyone is friendly and caring.